> ## Documentation Index
> Fetch the complete documentation index at: https://help.joinmiyo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect a bank

> Connect a supported financial institution to Miyo through Plaid, choose the accounts to add, and understand what financial data Miyo receives.

Connecting a bank lets Miyo import supported account details and transactions without receiving your online banking password.

<Info>
  Bank sync may require a paid plan, private-beta access, or Plaid availability. If **Connect Bank** shows **Bank Sync Pending**, use a [manual account](/accounts/add-a-manual-account) or [CSV import](/transactions/import-a-csv) for now.
</Info>

## What Miyo requests

Miyo uses Plaid Link so you choose the institution and accounts you want to share. The connection requests account and transaction information for budgeting, spending, and account summaries.

* Miyo does not receive or store your online banking username or password.
* Miyo is read-only and cannot move, hold, or transfer money.
* You can disconnect an institution from Miyo later.

## Connect your accounts

<Steps>
  <Step title="Start from Accounts">
    Open **Accounts** and select **Connect Bank**.
  </Step>

  <Step title="Review the disclosure">
    Read the **Connect with Plaid** disclosure, then select **Continue**. Select **Cancel** if you do not want to share account information.
  </Step>

  <Step title="Choose your institution">
    In Plaid Link, search for your financial institution and complete the institution's sign-in and verification steps.
  </Step>

  <Step title="Choose accounts">
    Select only the accounts you want to add to Miyo, then approve the connection.
  </Step>

  <Step title="Wait for the first import">
    Return to **Accounts**. Miyo imports transactions in the background, so the account can appear before all recent activity does.
  </Step>
</Steps>

<Check>
  A successful connection shows the institution under **Accounts** or **Settings → Linked accounts**. Review the balance and recent transactions before using them in your plan.
</Check>

## If your institution is missing

Plaid availability varies by institution and account type. You can:

* Search using the institution's full name or web address.
* Try again after the institution resolves an outage.
* Add the account manually.
* Export transactions from the institution and import a CSV.

<Card title="Fix a bank-sync problem" icon="refresh-cw" href="/troubleshooting/bank-sync">
  Diagnose delayed transactions, reconnect requests, and failed refreshes.
</Card>

## Privacy and security

Read Miyo's [Privacy Policy](https://joinmiyo.com/privacy) and [Security page](https://joinmiyo.com/security) for the current provider, retention, encryption, and contact details.