> ## Documentation Index
> Fetch the complete documentation index at: https://help.joinmiyo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Route a Miyo support request

> Send product, privacy, security, or accessibility questions to the right Miyo team and include useful context without exposing sensitive information.

Choose the inbox that matches your request.

<CardGroup cols={3}>
  <Card title="Product support" icon="messages-square" href="mailto:support@joinmiyo.com">
    Accounts, budgets, imports, recurring activity, goals, household access, or app errors.
  </Card>

  <Card title="Privacy requests" icon="file-lock-2" href="mailto:privacy@joinmiyo.com">
    Access, correction, export, deletion, retention, or personal-information questions.
  </Card>

  <Card title="Security reports" icon="shield-alert" href="mailto:security@joinmiyo.com">
    Suspected account compromise, unauthorized access, exposed credentials, or a vulnerability.
  </Card>
</CardGroup>

## Include enough context

For a product problem, include:

* The page and action you were using.
* What you expected and what happened instead.
* Approximate date, time, and timezone.
* Exact error text.
* Browser and device type.
* A screenshot with names, balances, account identifiers, and transaction details hidden when they are not needed.

For an import problem, include the file's column headers and result counts. Do not send the complete financial file unless support specifically requests a secure transfer method.

## Do not email secrets

<Warning>
  Never send your Miyo password, bank username or password, multi-factor or recovery code, full account or routing number, Plaid token, payment-card number, or session cookie.
</Warning>

## Public policies

* [Privacy Policy](https://joinmiyo.com/privacy)
* [Security](https://joinmiyo.com/security)
* [Terms of Service](https://joinmiyo.com/terms)
* [Miyo support page](https://joinmiyo.com/support)