Protect the email account connected to Miyo first, then turn on Miyo’s extra verification. Your email can be part of password recovery and email-code authentication.
Miyo supports an authenticator app and an email code. An authenticator app usually offers stronger separation from your email account.
Authenticator app
Email code
- Open Settings → Security → Extra verification.
- Choose Authenticator app.
- Scan the QR code with your authenticator app or enter the setup key.
- Enter the current six-digit code to confirm.
- Save the recovery codes somewhere separate from your device.
- Open Settings → Security → Extra verification.
- Choose Email code.
- Request a code and check the email address shown.
- Enter the current code to confirm.
- Save the recovery codes somewhere separate from your inbox.
Recovery codes are one-time credentials. Do not store them in a note that is visible to anyone who can unlock the same device.
Change your password
Open Settings → Security and choose Change Password. Use a unique password you do not reuse on your email, bank, or another service.
Change your email
Choose Change Email, enter the new address, and open the confirmation link in the new inbox. The change is not complete until Miyo confirms it.
Log out all devices
Use Log out all devices if a device is lost, you signed in on a shared computer, or you suspect account access you do not recognize. Miyo invalidates active sessions and returns you to sign-in; your finance data and settings remain.
If you suspect compromise
- Change your email and Miyo passwords from a trusted device.
- Use Log out all devices.
- Review linked institutions and household members.
- Contact security@joinmiyo.com with the approximate time and what you observed.
Never email a password, recovery code, Plaid credential, full account number, or one-time bank verification code.
